Dynamics 365

Enabling enterprise of future by delivering great digital experience, enhancing customer relationships and optimizing operations

Wipro’s Dynamics 365 practice offers consulting, implementation, upgrade and support services covering all modules of Dynamics 365. Dynamics 365 is next generation intelligent business application that unifies the power of Microsoft’s CRM & ERP product stack. Dynamics 365 provides unified applications that work seamlessly across the enterprise covering marketing, sales, customer service, field service, finance, operations, talent and project service automation.

Wipro helps its customers implement Dynamics 365 faster and better with its proven DevOps aligned delivery expertise and an array of vertical and horizontal solutions. Wipro leverages its domain expertise to ensure the delivered solution meets the customer need and is adopted well. As a Gold Certified and Managed Services partner for Microsoft Dynamics and with more than 900 Dynamics consultants worldwide, Wipro is helping its customers to build deeper customer relationships, accelerate their selling processes and enable them to use analytics to improve customer experience.

Our Success Stories

How a Global Technology Company Took Customer Relationship and Sales to the Next Level

Wipro enables CRM transformation for the company’s multiple business units across geographies using Dynamics 365 platform, leading to seamless customer experiences.

Automation of risk advisory processes across 35 countries for a leading insurance company

Financial risk engineering solution implemented on Dynamics CRM helped the client reduce claims frequency and lower premiums for their customers.

What we think

Evolution of field service industry

Organizations are under immense pressure to provide service excellence and state-of-the-art services, Organizations that are prepared or have started their journey to move their business operation from being only efficient to truly strategic will certainly get a leg up on the competition. Have you started yours?

The future of customer experience is here

Align the business strategy to customer experience and embrace the future by living the transformation.

Evolution of field service industry

Building a unified vision of your customer using Dynamics Customer Insights

It’s very common these days to see businesses rolling out new digital channels to interact with customers, usually in the form of websites, chat, social networks, mobile apps, or online stores.