Onboarding talent the right way is critical to business sustainability and success. As technology takes significant steps forward, it’s now important than ever to create and scale great new hire experiences for the increasingly digital, diverse, distributed employees. Organizations need a comprehensive plan for onboarding employees to ensure success throughout this process. Today such an onboarding process must be digitally powered and have human elements to provide a holistic employee experience.
Wipro embarked on its onboarding transformation journey two years ago when it began digitizing its global onboarding processes. The HRSS team had sensed the need to reinvent Wipro’s onboarding process to improve the employee experience and align it with the organization’s vision of providing a best-in-class onboarding experience. The transformation aimed to standardize the onboarding process across geographies to provide a future ready, One Wipro experience while also creating a robust, customizable strategy that leverages Wipro's digital capabilities.
When the outbreak of Covid-19 disrupted regular business activities and forced businesses to embrace digital solutions, Wipro’s early adoption of digital HR affirmed the organization’s future-readiness.
In our white paper, Transforming Employee Onboarding for the New Workforce Expectations – we demonstrate how our digital transformation journey helped prepare us for the upcoming unforeseen situation and kept the business running as usual.
Putul Mathur
Vice President – Human Resources & Global Head – HR Shared Services
Putul Mathur is an innovative HR professional with over 25 years of experience. She has been instrumental in defining and designing the HR processes for the industry.
Putul’ s specialties include strategic HR, change management, leadership development, organizational transformation, and large-scale employee-engagement frameworks. She has designed and implemented shared-services models for all HR-related transactions, optimizing HR headcount in business partnerships and increasing efficiency by over 30%. Using advanced technologies like hyper-automation and AI (Wipro Holmes), Putul has driven the entire digital transformation of all HRSS processes, from hire to retire. Introducing these technologies has enhanced the overall employee experience and provided a more agile environment for all HR and employee processes.
With matured outsourcing and the rise in customers’ expectations, the service providers are moving towards emerging commercial models
The value stream for outsourced business and IT services has grown dramatically over the past 20 years.
Since the dawn of the outsourcing era, the need for organizations to leverage a global knowledge base and access fresh talent pools has resulted in an IT outsourcing boom across many countries.