Use a modular experience-as-a-service approach to gain a quick, competitive edge.
Wipro’s Digital Customer Experience Management (DCxM) platform delivers a rich customer-experience across industry-specific channels by providing relevant customer insights across customer journey. It combines advanced technologies such as Linguistics (NLP and text analytics), Automation (OCR and information extraction), Machine Learning, Big Data, Social and Predictive Analytics for applications ranging from lead generation to e-commerce and from managing service requests to customer on boarding to delivering real-time insights.
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