Wipro Builds an AI-Enabled Data Strategy for JFK International Air Terminal

EAST BRUNSWICK, N.J. | BENGALURU, India – Sep. 11, 2024: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology services and consulting company, is helping *JFK International Air Terminal (JFKIAT) – the operator of JFK’s Terminal 4 – in developing a cloud data strategy, leveraging Microsoft’s Azure Data Platform.

The AI-enabled data analytics solution will establish a single view of terminal data across all functions, enabling JFKIAT’s management to continually review and improve operations to achieve their long-term operational and efficiency goals.

The three-year project, which kicked off in 2023, will centralize operational data mapping to improve passenger queuing times, implement intelligent rostering for JFKIAT’s operational functions, consolidate safety and security data, and track sustainability metrics.

In the first year of the project, Wipro successfully established a centralized data foundation and transformed business intelligence capabilities across operations, finance, and safety & security departments. In the next phase of the program, use cases will be implemented related to non-aviation revenue, customer experience, and connected planning.

Deepak Parameswaran, Vice President & Sector Head – Energy, Manufacturing & Resources, Wipro Limited, said, “We are leveraging our deep airport domain expertise in data operations and digital transformation to implement solutions that generate revenue streams and optimize operational efficiencies. By leveraging data analytics and AI, Wipro will help JFK International Air Terminal achieve its ambition of being a data-driven organization.”

“At JFKIAT, we’re continuing to embrace innovative technologies that strengthen our day-to-day operations and create a seamless customer experience. This new solution will allow us to centralize our critical data sets into a new data lake and break down information silos to improve insights to enhance our decision making,” said Steve Tukavkin, Vice President IT and Digital, JFKIAT. “We’re very proud to partner with Wipro as we transform T4 into a world-class terminal.”

Eve Machol, Microsoft Americas Director of Airport/Transportation Industry adds, “Microsoft is proud of our collaboration with Wipro to enable this transformational capability.  We look forward to seeing how JFKIAT leads the industry with leveraging data-driven insights to deliver operational excellence.”

*The deal was mentioned in Wipro Limited's financial results announcement press release, dated July 13, 2023, for the quarter-ended June 30, 2023, with a description of JFKIAT, but without naming the company.

About Wipro Limited

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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