Case Studies
The media landscape is undergoing a major shift, driven by ever-expanding content choices, audience fragmentation and evolving monetization models. From creating more engaging experiences to optimizing processes, companies face complex challenges that require advanced capabilities and strategies to solve.
Wipro ai360 equips media companies with the tools they need to navigate this dynamic landscape with confidence. Combining leading AI solutions and strategies with the expertise of more than 30,000 ecosystem practitioners, Wipro ai360 empowers companies to shape a future where hyper-personalized experiences, accelerated content creation, operational efficiency and enhanced trust are standard practice.
Case Studies
AI led intelligent automation in news feed development reduce manual effort by 30% for media giant
A leading media monitoring company based in the US sought to automate aspects of its news feed development to increase efficiency without sacrificing quality. Wipro’s solution combined open-source AI technology and third-party robotic process automation (RPA) tools to reduce manual efforts for summary processes by 30% and agent web verification efforts by 30%.
Radio streaming leader reduces effort by 75% by streamling ad request processing with AI
Each month, the ad operations team at a leading radio streaming company in the US receives an average of 60,000 ad requests. The team wanted a better way to extract instructions from these requests and deliver them to the proper client for processing. Wipro deployed a unique AI-based taxonomy and validation tools to extract key information in a structured format, enabling fast data extraction with separate handling for variations in data from email body, embedded images, and attachments. Wipro also implemented reporting dashboards to track individual workloads and performance. Automated work prioritization reduced effort by up to 75% and decreased average time to publish instructions from 14 minutes to 10.
Top movie studio uses AI insights to optimize social media spend and boost customer engagement
A multinational mass media and entertainment company wanted deeper insights into customer engagement with movie marketing campaigns across social media channels. Wipro’s solution employed RADIAN6 to capture and analyze data, leveraging AI for in-depth pattern mapping – as well as trends and sentiment analysis – to generate valuable insights on customer behavior. The solution optimizes promotional spends for pre-launch activities and increases customer engagement on social channels.