Airports are at a major crossroads. They need to ensure the safety and security of passengers and at the same time, look at becoming sprawling hubs of commerce serving diverse customers and engage with business and functional partners. The key is to improve operational efficiency and increase passenger handling capacity with the use of advanced technologies to become a hyper connected airport. This means fundamentally redesigning IT to help a business anticipate their customers’ needs and quickly respond to them.
With significant footprint in the airport sector and capability to deliver end-to-end services including consulting, IT strategy, IT operations, and digital services, Wipro has been at the forefront in helping our airport customers build a hyper connected airport that is intelligent and can adapt to changing conditions. We have significant experience in helping several large airports modernize their IT, driving seamless passenger experience and increasing operations efficiency by enabling them meet their on-time-performance (OTP) metrics. As a result, we achieved leadership position in the Airport Service Quality (ASQ) ratings.
Our airport capabilities bring together our investments on domain-aligned practices, solutions & accelerators and partner ecosystem strengthening our ability to integrate and deploy solutions at velocity. Today, we are an integral part of a network comprising leading industry executives, airlines and airport bodies and forums like Airport Council International, Australian Airport Association, IATA, Passenger Terminal, etc.
Want to know more about how we are helping large global airports in their business transformation journey ? Please drop us note at wipro.airports1@wipro.com and we’ll be glad to set up a connect with you!
As travellers globally demand more seamless and convenient travel experiences, airports need to deliver if they want to keep up. Understanding this, Toronto Pearson Airport – operated by the Greater Toronto Airports Authority (GTAA) – partnered with Wipro to drive meaningful change for customer experience, operational efficiency, and non-aero revenue. Check out this video to learn how GTAA and Wipro are working together to reimagine the airport experience and accomplish their goal of becoming the best airport in the world.
Martin Boyer, VP and CIO, GTAA talks how Wipro is leveraging automation and IoT to innovate and modernize airport operations
Navigating COVID-19
These are turbulent times. Airports can rise to the challenges of this crisis and turn it into an opportunity by focusing on the long-term strategic perspective and embracing innovation.
Like many industries, airports are being driven to change. Often referred to as the 4th industrial revolution, Digital is impacting every sector and industry. Innovation is now synonymous with Digital and Cloud
Thomas Edison said, “There is a way to do it better – find it”. This quest to do things better drives innovation across industries and sometimes unfolds paradigms that completely change our worldview.
Based on the latest IATA projections, aviation is expected to double over the next 20 years to 8.2bn (IATA, n.d.) passengers and in line with this, there will be increased load on existing infrastructure and operational performance of airlines, airports and ground handlers.
Elevate passenger satisfaction by transforming their travel journey
Need of the hour is to have infused intelligence for unique passenger experience, improved operational efficiency through automation and informed decision-making Vasuki
Incidents of sophisticated security attacks and escalating overheads, airports require advance planning along with the necessary physical infrastructure to drive actionable intelligence. This whitepaper from Wipro addresses the key security challenges that the modern airport faces today along with the need for an integrated IP based security
