Transform retail operations to deliver better customer experience and drive better business outcomes
Traditional retail clients benefit from Wipro’s Enterprise Operations Transformation service by adapting to rapidly evolving markets. The service simplifies and automates core processes using our proprietary cognitive platform HOLMESTM, smart scripts and BPM solutions to improve productivity, cycle time and quality. It also integrates analytics to enhance customer experience and drive better business outcomes. Clients who have used the transformation service have reported up to 60% savings in transaction processing time, fewer resources and 100% accuracy in transactions.
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