How It Works
Wipro’s NextGen AMS is an AI powered, cross Industry offering built on our innovative SPRINT framework. This framework is designed to deliver tangible outcomes enabling organizations to manage applications with predictable costs and enhanced service resilience and is driven by the principles of Business value creation, Integrated operating model, Shared Services, New ways of working, Smart operations with Site Reliability Engineering (SRE), and AI.
Using the SPRINT framework, organizations can seamlessly transition to a more agile and business-aligned Application Management Services that is faster, more accurate and future ready.
By leveraging Wipro’s NextGen AMS, customers can drive synergies across applications, data, and cloud services. This enables a progressive shift towards a product and platform-led, vertically integrated full-stack model, optimizing business processes and accelerating growth.
Using this framework , enterprises can achieve
35-40%
TCO reduction
25-30%
Improvement in performance or throughput
75%
Noise reduction through alert optimization
85%
Tickets resolved thru self heal / self service
30-35%
Tickets reduction through touchless ops
30-35%
Improvement in business process cycle time
How It Works
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