Client Background

• Client: A leading manufacturer of home appliances headquartered in the US
• Industry: Manufacturing
• Products: Home appliances
• Net sales: $21.0 billion (2018)
• Geo: Global

Challenge

The client was running old mainframes that had a negative impact on costs, processes and business outcomes. This included:

• High cost of running and upgrading legacy systems
• Process like Material Requirement Planning (MRP), flash reporting and month-end reporting was taking too long
• Delays in data analysis and reporting 
• Inability to respond to issues and opportunities due to data latencies
• Time-intensive batch processes
• Plant operations such as receiving were taking longer
• Inability to meet supplier release SLAs 

Solution

Wipro, as an existing partner of the client providing end-to-end infrastructure and SAP Basis operations, was able to fast-track the assessment and design a solution that included:

• Suite on HANA (SoH) conversion of SAP ECC EhP4 system and migration to IBM Cloud
• Migration of SAP CRM environment to HANA and IBM Cloud 
• IBM Cloud landscape design and architecture
• Instance provisioning on IBM Cloud with end-to-end project planning
  
• HANA Cloud Migration of Cloud Control Center(CCC)
• HANA database tuning and performance optimization
• Test planning, unit and integration tests
  

Business Impact

The solution was designed in a manner that reduced downtime to only six hours while the highly complex project was delivered in just seven months. When the transformation was delivered, the client had access to intuitive and mobile-ready Fiori-based transactions and analytics. The top benefits unlocked by the solution included:

• Cost of maintaining mainframe systems eliminated
  
• More than 90% reduction in MRP process runtime, batch processes and flash reporting
• More than 80% improvement in supplier release SLAs

“Moving away from legacy and to cloud is a sure-fire way of improving performance and lowering costs. But the migration to SAP HANA and a cloud platform comes with its own set of challenges that Wipro addressed with a combination of experience, tools and automation, ensuring clients don’t have to spend unnecessary time and money.”-Srinivas Sai Nidadhavolu, Vice President & Global Practice Head – SAP at Wipro Limited.