In the BFSI sector, companies are navigating a challenging environment marked by economic fluctuations, complex financial operations, strict regulations, and the need to turn vast amounts of data into actionable insights. The goal is to improve BFSI services while managing costs, dealing with technological changes, addressing cybersecurity and fraud risks, and ensuring data management and privacy.

Data analytics emerges as a key strategy, helping BFSI firms use data to achieve financial stability, enhance security, quickly adapt to technological shifts, and meet customer demands for smooth digital experiences. This shift is critical, leading to more efficient operations, personalized services, clear lending processes, prompt customer service, effective loss and collections management, and the effective integration of AI and technology.

To tackle these challenges and capitalize on the opportunities presented by data analytics, AI, and Fintech, BFSI leaders are turning to solutions specifically designed for their industry. These solutions boost operational speed and efficiency, improve service quality, retain customers, enhance security, and offer proactive, customer-focused strategies, all while reducing costs and complying with regulations.

Services

BFSI Business Solutions for Data, Analytics & Intelligence

Data and AI are revolutionizing the BFSI organizations by combining analytics and AI/ML to address challenges, unlock personalized financial stability, boost customer relations, forecast market trends and client needs, and streamline operations while ensuring regulatory compliance. Wipro’s Data, Analytics, and Intelligence solutions play a crucial role in Risk Management and Fraud Prevention. By employing advanced analytics, these solutions detect irregularities and enhance security, and offer deep insights for crafting personalized Customer Experiences.

Wipro’s Banking Industry Architecture Network (BIAN) offering

It’s a comprehensive framework for compliance, standardized integrations, providing a unified customer view in the banking industry which helps unlocks future monetization opportunities. Wipro brings vast industry knowledge, Domain driven design and BIAN expertise combined with various technical assets to accelerate the BIAN adoption journey.  For Banking platforms based on or gearing towards Microsoft and Databricks technologies, Microsoft’s Common Data Model (CDM) can be leveraged to reduce data governance complexity. 

Our Digital Lending Solutions

For Origination
The mortgage sector is witnessing a significant shift. Digital lending leaders are solidifying their market stance by prioritizing experience, transparency, and responsiveness. Our BFSI-tailored solutions offer hyper-personalized services, providing a comprehensive customer view. By harnessing Generative AI with Guardrails, we deliver pervasive intelligence across the board.

For Servicing

The lending industry is undergoing a major overhaul, spurred by digital innovation within banks and financial institutions. This evolution, shaped by changing consumer preferences, technological progress, and new regulatory frameworks, represents a marked change from the past decade. Our use of Generative AI in digital lending automates credit scoring, risk assessment, and customer service, combating silent attrition. Our solutions enable precise customer segmentation, churn prediction, and mortgage analytics, supported by in-depth data analysis for a data-driven, customer-first strategy that adheres to ethical and regulatory standards.

For Collections, Loss Mitigation & Default

Navigating credit risk in today's market volatility and regulatory landscape demands a digitized, analytics-driven approach. Our solutions offer smart strategies for loss mitigation, loan workout options, and enhancing debt-collection efforts. Generative AI provides effective tools for managing loan defaults, ensuring legal compliance, maintaining operational excellence, and protecting reputation in a constantly connected world. 


Wipro’s BFSI Solution Offering

Integrated Digital Lending Solution – A comprehensive app suite for all digital lending needs. This Gen AI-powered integrated solution consolidates various applications, covering customer segmentation, campaign response modeling, LOS analytics, mortgage analysis, and loan default analysis. It identifies key sentiment drivers, allowing businesses to pinpoint factors influencing public opinion, enabling targeted strategies, and facilitating data-driven improvements.

Turning ambitions into reality : Banking, Financial Services & Insurance

Featured Resources

Contact Us