Wipro  recognized as a Sample Vendor  in the 2023  Gartner®  Emerging Tech: Top Emerging GenAI Use Cases in AI Services

In a report by Gartner®, Emerging Tech: Top Emerging GenAI Use Cases in AI Services Gartner® “advises product and innovation leaders on advancing AI services and solutions, identifying the most prominent, business-valuable and emerging use cases, and to support strategy and product roadmap evolution.” 

We believe,  these points towards an urgent need for product leaders to align with these GenAI applications, setting the stage for accelerated solution sales and wider adoption. The findings offer compelling Strategic Planning Assumptions:  

•  GenAI's Automation Leap: “By 2026, across all industries, GenAI implementations will automate 20% of basic human creative tasks, up from 2% in 2022.”
•  Foundation Models' Growth: “By 2027, foundation models will underpin 70% of natural language processing (NLP) use cases, up from less than 5% in 2022.”
• GenAI in ESG Reporting: “By 2027, 30% of environmental, social and governance (ESG) software offerings will leverage GenAI for automatic sustainability report generation, up from less than 5% in 2023.” 

 The Gartner®  “document highlights four insights on the most prevalent, the most promising and the highest value generative AI use cases supported by global AI service providers” :

Spotlight on Wipro's Success: Enhancing Airport Efficiency and Experience

The Gartner® report recognizes Wipro as a Sample Vendor for AI services market. For us, beyond streamlining information delivery, Wipro's approach to implementing responsible AI practices through enterprise guardrails highlights a commitment to ethical AI use.

Innovation and Customization: The Road Ahead

Wipro's strategic fusion of GenAI with Conversational AI (CAI) signifies a transformative shift towards automated yet personalized customer service solutions. By focusing on the development of custom models for new and emerging use cases, Wipro is addressing the demand for bespoke AI solutions. These efforts are particularly aimed at navigating the complexities presented by unreal customer expectations, ensuring clear communication and the demonstration of tangible business value across diverse applications, from smart homes to enterprise automation. 

Forward with Wipro: Leading in AI and Data Innovation 

As the technological landscape evolves, Wipro stands as a steadfast partner in AI transformation, leading clients towards a future dominated by advanced AI and data analytics solutions. By leveraging the power of GenAI, Wipro not only boosts operational efficiencies but also pioneers innovative practices that set new industry benchmarks. Discover how Wipro's commitment to AI innovations empowering clients to stay at the forefront of technological advancements.

Gartner®, Emerging Tech: Top Emerging GenAI Use Cases in AI Services, 6 October 2023. 

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