Wipro recognized as a Leader in ISG's Finance and Accounting Outsourcing Services 2024 Provider Lens™ Study

Wipro has been positioned as a Leader in the latest ISG Finance and Accounting Outsourcing Services Provider Lens™ study that evaluates four key service/solution areas: Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), and Financial Planning & Analysis (FP&A). The study provides CFO offices with insights into providers' strengths and weaknesses, differentiated positioning across segments, and a focus on regional markets.

ISG has highlighted Wipro’s strengths in the following quadrants:

Procure to Pay:

“Wipro’s end-to-end P2P capabilities use advanced automation and AI to enhance efficiency, reduce costs and ensure compliance, optimizing procurement and supplier relationships.” Gaurang Pagdi, Lead Analyst at ISG.

Order to Cash:

Wipro enhances its Order to Cash (O2C) processes with AI, Gen AI, and blockchain, employing advanced analytics, automation, and machine learning for efficient collections and dispute management, thus improving operational efficiency and financial performance.

Record to Report:

Wipro's R2R capabilities enhance efficiency and accuracy through automation and integration, leveraging the Integrated Operations Management platform and Trintech CadencyDirect for streamlined financial processes and informed decision-making.

Financial Planning and Analysis:

Wipro boosts FP&A with AI and ML for superior forecasting and budgeting, integrates advanced technologies through its iTOP platform for cost-effective operations, and is a market leader in ESG services to enhance environmental, social and governance metrics.

Additionally, Wipro is the second highest scorer in ISG’s Star of Excellence survey - 94.9 with the highest being 95 for FAO services, beating the industry average by a considerable margin. Clients have rated us well on high priority CX pillars like timely execution & delivery, governance & compliance, collaboration & transparency, etc.