Wipro Named a Leader in Everest Group Healthcare Payer BPaaS Solutions PEAK Matrix® Assessment 2024

Everest Group’s Healthcare Payer Business Process as a Service (BPaaS) Solutions PEAK Matrix® Assessment 2024 has evaluated 14 leading BPaaS solution providers, and Wipro is proud to announce its recognition as a Leader. 

"Healthcare payers continue to face the challenge of keeping up with the rapid pace of CMS guideline changes, while ensuring their operations remain compliant and effective," says Vivek Kumar, Practice Director at Everest Group. "Wipro's investments in regulatory innovation and compliance, such as the MPPP360 solution, alongside its focus on member experience-led BPaaS, demonstrates its commitment to helping payers navigate these complexities. Further, its partnerships with core administrative platform vendors and its dedicated solutions for emerging markets, such as ACA through its Integrated Links Platform, have positioned it as a Leader on Everest Group’s Healthcare Payer BPaaS Solutions PEAK Matrix® Assessment 2024."

Wipro’s key features that have led to this recognition:

• Partnerships with key administrative platform vendors
• Improved process efficiency and member experience
• ACA Integrated Links Platform (modular PaaS or BPaaS), which combines workflow management, advanced analytics, and advisory services for enhanced decision-making
• Commitment to innovation and compliance with solutions like the Medicare Prescription Payment Plan (MPPP) for billing and payment management, program participation and eligibility support, fulfillment services
• Broad BPaaS portfolio and proactive updates in line with the Centers for Medicare & Medicaid Services (CMS)

“We are honored to be recognized as a Leader in the Everest Group's Healthcare Payer Business Process as a Service Solutions PEAK Matrix Assessment 2024,” said Anuj Kumar, Senior Vice President and Sector Head, Healthcare, Americas 1, Wipro. “This achievement underscores our commitment to driving innovation, operational excellence, and delivering transformative value to our healthcare clients. We remain dedicated to partnering with payers to enhance member experience, streamline processes, and deliver sustainable outcomes in an evolving healthcare landscape.”