The utilities sector, once perceived as conservative when it came to technology implementation, is now at the forefront of multiple game-changing innovations. Beyond keeping the lights on, utilities are redefining how energy and other resources are consumed and managed in an era of digital innovation.
Amid this backdrop of change and opportunity, we present to you a spotlight paper, curated by IDC, sponsored by Oracle, in Partnership with Wipro — "How Cloud Improves Customer Experience and Enables Operational Excellence for Utilities" — is an invitation to explore how cloud transformation, in particular, can reveal untapped potential within the utilities sector.
Key Highlights:
- A Shift Towards Innovation: With more than 40% of utilities exploring Generative AI, the industry is witnessing a paradigm shift towards innovative, customer-centric models.
- Strategic Insights on Cloud: The paper provides a sneak peek into how cloud adoption is reshaping utilities, from accelerating clean energy solutions to modernizing operations for a sustainable future.
- Oracle Cloud CX for Utilities: The paper highlights how the Oracle cloud suite empowers utilities to navigate the challenges of energy efficiency, water conservation, and customer engagement.
Ready to leverage cloud for a competitive edge?
Download this paper to uncover the next steps in the utility sector's evolution.
