Wipro has won the ‘Best BPO’ Award at the CX Awards 2023. We were also awarded runners-up and declared as ‘Highly Commended’ in the category of Customer Experience Team of the Year.

The organizers called out our excellence in delivering exceptional outsourcing services with innovative solutions that are enhancing end-user customer experience. They said, “The judges appreciate how Wipro is redefining next generation BPOs and driving end-to-end transformation to their customers.”

About CX Today

CX Today is the leading online publication for Customer Experience technology, and serves as definitive guide in the CX marketplace. It delivers the latest industry news, vendor, product and market analysis; and reports on technologies such as contact centre, CRM, big data, analytics and artificial intelligence.

About CX Awards

CX Awards is a global awards event that celebrates Customer Experience Awards including Contact Centre, CRM, Artificial Intelligence, and more. Leading global CX technology vendors are known to file their nominations in the various categories. Winning vendors of previous years include, Webex by Cisco, SugarCRM, Unbabel, and more. This year we were competing with TCS OmniStore, Vodafone, TelXl, Pegsystems, NICE, SS&Blu Prism, EXL services, Simplr, and many more!

You can read more about the awards on this page: CX Awards 2023 Winners 🏆 - CX Today

The recording of the session (with Wipro bytes between 16:20 and 18:30) is available here: https://awards.cxtoday.com/?show_on_demand=yes